A mother says her family is set to lose out on an £8,000 "holiday of a lifetime" because of passport delays.
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Rachel Morgan-Williams, 36, is due to go to the United States with her family on Friday but is yet to receive a passport for her 11-year-old son.
She said: "My anxiety is through the roof."
The Passport Office said it had been advising people to allow up to 10 weeks for passports to arrive due to people putting off applying during Covid.
"It's the holiday of a lifetime. We were saving for this before lockdown and all the shine has been taken off it," she added.
Ms Morgan-Williams, from Ogmore-by-Sea in the Vale of Glamorgan, applied for five passports in late February and said she was told to expect a wait of four to five weeks.
While the other four arrived within that timeframe, there has been no indication her eldest son's would come in time.
"It was a Christmas present for our children," said Ms Morgan-Williams.
"They've had a countdown chart, they've been watching all the Disney films.
"The children are just going to be devastated."
Ms Morgan-Williams said she only became aware of delays at the Passport Office after she applied.
